Miller Advisory Group

Enterprise Vendor Management and Operational Transformation for Growing Companies

I help mid-market and PE-backed companies build vendor governance programs, reduce third-party risk, and drive operational efficiency. Over 13 years I've delivered $27M+ in documented value across Fortune 100 companies and high-growth startups, currently managing an $87M vendor portfolio.

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How I Help Companies

Vendor Management & Third-Party Risk

Most companies lack formal vendor governance until something goes wrong. I build vendor management programs from the ground up, establishing policies, risk assessment frameworks, and ongoing monitoring processes that scale with your business. Whether you're managing 20 vendors or 200, I help you reduce cost, mitigate risk, and ensure vendor relationships drive value instead of creating headaches.What this includes:
- Vendor governance framework design and implementation
- Third-party risk management (TPRM) programs
- Contract negotiation and vendor performance monitoring
- Budget optimization
- Cost reduction strategies

Operational Transformation

Operational inefficiency shows up as missed deadlines, team burnout, and budget overruns. I design and lead transformation initiatives that deliver measurable outcomes, from offshore transitions to process automation. My approach combines program management discipline with hands-on execution, ensuring your initiatives actually deliver the savings and efficiency gains promised in the business case.What this includes:
- Offshore and nearshore transition programs
- Process automation and optimization
- KPI framework design and dashboard implementation
- Cross-functional program leadership

Compliance & Risk Advisory

Compliance requirements like SOX, SOC 2, and HIPAA create real operational burden without a systematic approach. I've built and led compliance programs at Fortune 100 companies and can help you establish the right controls without over-engineering your processes. The goal is audit readiness and risk mitigation, not checkbox compliance.What this includes:
- SOX controls design and testing
- SOC 2 readiness and certification support
- HIPAA compliance program development
- Information security governance frameworks

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Results That Matter

Consulting engagements should deliver measurable business outcomes. Here's what I've accomplished for clients and employers over the past five years:Offshore Transition
Delivered $19.8M in annual savings by leading a two-year offshore transition program moving 180,000 hours of work across six business units. Managed end-to-end program execution with zero disruption to business operations.Contract Negotiation
Achieved $6.96M in vendor cost reductions through strategic contract renegotiation, consolidation initiatives, and performance-based pricing structures across a $87M vendor portfolio.Crisis Resolution
Resolved a critical 70% attrition crisis for an offshore operations team by implementing new governance controls, quality frameworks, and stakeholder engagement processes. Delivered sustained improvement in output quality and team stability.Startup Foundation
Co-founded life sciences startup that grew from seed funding to $250M valuation. Led all business operations including complex IP licensing negotiations that reduced costs by 65%.

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Companies I Work With

My consulting practice focuses on mid-market and enterprise companies facing vendor management complexity, operational scaling challenges, or compliance requirements. I work best with organizations that value data-driven decision making and are ready to implement systematic solutions to operational problems.Ideal Client Characteristics:
- Mid-market companies with $50M to $500M in annual revenue
- Private equity-backed firms managing vendor portfolios during growth
- SaaS and technology companies navigating SOC 2 or compliance requirements
- Financial services organizations requiring vendor risk management programs
- Companies transitioning operations offshore or implementing major process changesNot The Right Fit:
I'm probably not the right consultant if you're looking for strategy frameworks without implementation support, need ongoing staff augmentation instead of program leadership, or want recommendations without data to back them up.

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Background & Experience

I spent the first half of my career at PwC building compliance and risk management programs for Fortune 100 clients including Amgen, Cedars-Sinai, and Activision Blizzard. That experience taught me how to design enterprise-grade governance frameworks and manage complex stakeholder environments.The second half brought hands-on operational leadership. At KForce and Capital Group, I managed an $87M vendor portfolio and lead cross-functional programs involving hundreds of third-party professionals. I've also co-founded a biotech startup, giving me firsthand experience with the operational chaos and resource constraints that come with high-growth environments.That combination matters because consulting recommendations need to work in the real world. I design frameworks that scale, lead programs that actually deliver, and focus on outcomes that show up in your P&L.Credentials:
- Certified Information Systems Auditor (CISA)
- Certified Public Accountant (California, reactivation in progress)Previous employers:
- PwC
- Capital Group
- KForce
- Iambic Therapeutics

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